STORE POLICY
Customer Care
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Wholesale Inquiries
Contact us for wholesale inquiries and we will be glad to assist!
Payment Methods
- Credit / Debit Cards
- PAYPAL
Store & Privacy Policy
General Terms
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The owners of the YOGi FUN brand, the owners of the website www.yogi-fun.com, sell yoga games for children and family toys through the company’s website, as well as through emails sent to customers who have subscribed to the mailing list. Sales are made both through the website and by phone. 
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The Website – www.yogi-fun.com 
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In this document, the use of the feminine form also includes the masculine form. 
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Anyone placing an order and/or making a purchase through the website declares that by performing the action, she has read this policy, agrees to all its terms and conditions, and will have no claim and/or demand and/or suit against the website and/or the company and/or the site management and/or any of its employees or representatives in connection with the terms of this policy. 
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Use of the website, joining the mailing list, and/or purchasing a product offered for sale by the website constitutes the customer’s consent to accept and act according to this policy. Therefore, anyone who does not agree with any of its terms is requested not to use the website or subscribe to the mailing list. 
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The website serves as a virtual store for the sale of yoga games for children. It is owned and operated by the company. 
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Questions for the company’s customer service can be sent through the “Contact Us” page on the website. 
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This policy is the legal basis for orders and website browsing, and it alone regulates the relationship between the company and any visitor and/or customer who places an order through the website. 
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The company reserves the right to change the terms of this policy from time to time at its sole discretion, without prior notice. 
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The company’s computer records regarding actions carried out through the website will serve as prima facie evidence of the correctness of those actions. 
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Product images displayed on the website are for illustration purposes only and are not binding on the website management. It is agreed and clarified that the company will make every effort to present its customers with images that are as accurate as possible. 
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The company does not guarantee to maintain stock of all models whose images appear on the website. 
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The company makes every effort to ensure that the information presented on the website is complete and accurate. However, unintentional errors or inaccuracies may occur, and the company will not bear any responsibility arising from or related to them. 
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All prices on the website appear on the product pages and are listed in New Israeli Shekels (NIS). Prices include VAT, if applicable, and do not include shipping costs unless otherwise stated. 
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The website management may update product prices and shipping rates from time to time without prior notice. The valid price for an order is the price listed at the time the order process is completed (including credit card details submission). If prices are updated before the order is completed, the customer will be charged according to the updated prices. 
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The website management may offer promotions, benefits, and discounts on the website. It may cancel, replace, or modify these at any time without prior notice. 
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When the shopping cart is updated, the company reserves the right to send a reminder to the customer about the abandoned cart (a shopping cart where the purchase process was not completed), by sending an email to the address provided. 
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When registering on the website, there may be an option to subscribe to the company’s official newsletters. If the customer wishes to unsubscribe after registering, she may easily do so via a link that appears in the received email. It is the customer’s responsibility to ensure she has unsubscribed from the desired list. 
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Promotional vouchers and discount coupons apply to all items on the website except items already on sale. The specific terms for each coupon or promotion are detailed at the end of this document. 
Orders and Purchases on the Website
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To purchase a product through the website, select the desired product and add it to the shopping cart. To proceed with the purchase, fill in details such as name, address, email address, phone number, and credit card number. 
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To ensure the order is processed efficiently and without issues, all required details must be filled in accurately. If incorrect details are provided, the company cannot guarantee that the products will reach their destination. In the event that products are returned to the company due to incorrect details, the customer will be charged for shipping and handling fees. Customers must ensure that all information provided is accurate and up to date. 
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The website management will use the customer’s personal details only in accordance with the website’s privacy policy, which constitutes an integral part of these terms and conditions. 
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Upon receipt of the order, the credit card details will be verified. Only after the order is approved by the credit card companies will the order be confirmed, and the product shipped. The customer will be charged for the product through the credit card after placing the order. 
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The order details as entered by the customer in the order form, along with the transaction record in the company’s systems, will serve as final proof of the accuracy of the process. For clarification, an automatic email confirmation does not serve as proof of order execution and does not bind the website. Only the record in the website’s systems will serve as conclusive evidence of the transaction. 
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If the transaction is not approved by the credit card company, the customer will receive an appropriate notice and will be required to provide an alternative payment method. 
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Order confirmation depends on the product being in stock in the company’s warehouse at the requested delivery time and/or order date. If the product is unavailable but still listed on the website, the company will not be obligated to sell it. The customer will not have any claim or demand regarding any direct or indirect damage caused by this. In such a case, the company will refund the amount paid (if paid) or cancel the charge (if processed). There may be situations where an item is displayed on the website but is out of stock; in such cases, the transaction will be canceled, and the customer will be refunded, with no further claims permitted. 
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Each customer may choose a shipping destination by updating the desired address in the order form. The last updated address will be saved in the company’s records as the customer’s delivery destination. 
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The company reserves the right, at its sole discretion, not to approve a customer’s order for any reason, including the following: - 
If false details were intentionally provided during registration. 
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If actions or omissions have been made that harm or may harm the website, its management, third parties, customers, employees, or suppliers. 
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If the website’s services were used to perform an act that appears illegal under Israeli law or to enable, assist, or encourage such an act. 
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If the terms of this agreement or any other binding document related to the website have been violated. 
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If there is an outstanding debt to the company or its affiliates that has not been paid. 
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If the customer’s credit card has been blocked or restricted in any way. 
 
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After payment details are entered on the payment page, an email confirmation will be sent confirming that the order details were received. This confirmation does not obligate the website to supply the products and only indicates that the order was received by the system. 
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If the customer’s credit card is invalid, the credit card company does not honor the transaction, PayPal (or any other digital wallet service) does not approve the charge, or the item is out of stock, the website management will contact the customer to complete or cancel the transaction. 
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According to the website’s policy, gifts received during promotions are limited to one gift per customer. 
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Returns and Exchanges
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“Cancellation of a transaction shall be in accordance with the Consumer Protection (Cancellation of a Transaction) Regulations, 2010, and the Consumer Protection Law, 1981.” 
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The purchaser (and not the recipient) may cancel the order under the following conditions. Any refund will be issued to the credit card used for the purchase only, in accordance with the credit card company’s processing timelines: - 
If the order is canceled before the product is shipped to the customer, no additional charges will apply, and the full payment, including shipping costs, will be refunded. Refunds will be made in accordance with applicable law. 
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If the transaction is canceled after the product has been shipped to the customer, a refund will be issued minus 5% of the purchase amount and the shipping cost. The refund will be provided only if the returned product is unused, undamaged, and in its original packaging, with all tags attached. If the product is returned in a condition that does not meet these terms, the purchaser will not be eligible for a refund (neither monetary nor credit). 
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The company reserves the sole right to determine the condition of returned products. 
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A product may be returned, unused and in its original packaging, within 14 days of receipt. 
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Eligibility for a refund is limited to up to one month from the date of purchase (via credit card or PayPal). 
 
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No refunds will be issued for items received as part of promotions, gifts, or items for which no monetary payment was made. 
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To return a product, the customer must ship it back to the company. 
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Direct debit (debit card) holders cannot be refunded to their card; instead, they will receive store credit in an equal amount for future use on the website. 
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In case of order cancellation as outlined above, the customer will be charged a cancellation fee not exceeding 5% of the product price or 100 NIS, whichever is lower. 
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For products purchased at a discount during a sale or promotion, if the customer requests store credit, the value of the credit will equal the original amount paid, without deduction. 
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Refunds are applicable only for items priced at 50 NIS or more. 
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Delivery and Shipping
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Product deliveries to customers are carried out via postal services and within the delivery time frame promised at the time of sale. 
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The shipping fee amount will appear at the end of the checkout process, under the items selected for purchase, and will be charged at the time of order placement. In the case of installment payments, the shipping fee may be charged as part of the first payment. 
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The ability to place an order through the website is limited to areas covered by the Israel Postal Service delivery map. The company may, but is not obligated to, deliver to locations outside the designated service areas, subject to prior telephone coordination. Therefore, even if such an order is received and processed by the website’s system, the company will not be obligated to fulfill it. 
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The delivery times mentioned above do not apply to items that are out of stock. 
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The order will be delivered once the purchase process is completed, provided that the order was received within the valid transaction period as defined on the product page, that the customer has a valid credit card that can be charged in Israel, and that the credit card company has approved the transaction. 
Company Responsibility
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The company and/or the website management and/or anyone acting on their behalf shall not be held liable for any direct, indirect, consequential, or special damages caused to the user and/or customer and/or purchaser and/or any third party resulting from use or purchase through the website not in accordance with this policy—regardless of the cause of action—including loss of income and/or profit for any reason. In such cases, the company reserves the right to cancel the specific order. 
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Any typographical error in the description of an item will not obligate the company or the website management. 
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Product images on the website are for illustration purposes only. There may be differences between the images displayed and the actual items sold. 
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In any case, the company’s liability shall not exceed the value of the purchased product, nor include any indirect or consequential damages. 
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The company is not responsible for any use of its products that does not comply with the manufacturer’s and/or company’s instructions. 
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The website management will not be responsible for any delivery delays caused by circumstances beyond its control, such as malfunctions, delays, strikes, natural disasters, computer or telephone failures affecting the completion of purchases, or issues with email services. 
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The website management will make every effort to supply high-quality products within the promised timeframe. If a customer believes that a product purchased through the website is defective or unsatisfactory, they are encouraged to contact customer service, which will handle the matter as soon as possible. 
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Copyrights
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All intellectual property rights in this website—including its design, images, content, code, and any other material contained within it—belong solely to the company. 
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No part of this website, including text, images, graphics, video, or audio, may be copied, reproduced, distributed, published, transmitted, displayed, or used in any way without prior written consent from the company. 
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Trademarks, including the brand name YOGi FUN, the logo, and any other distinctive marks that appear on the website, are the exclusive property of the company. Unauthorized use of any of these trademarks is strictly prohibited. 
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The website is intended for personal and non-commercial use only. Any commercial use of the website’s content—including copying, scraping, data mining, or reuse for profit—is strictly forbidden. 
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Users are not permitted to make any changes, adjustments, or derivative works from any material appearing on the website. 
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The company reserves the right to take legal action against any party that infringes upon its intellectual property rights, including seeking monetary damages and/or injunctions. 
Law and Jurisdiction
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The use of this website and all transactions carried out through it are subject solely to the laws of the State of Israel. 
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The sole and exclusive jurisdiction for any dispute and/or legal proceeding relating to this website and/or purchases made through it shall reside with the competent courts of Tel Aviv–Jaffa. 
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The company reserves the right to amend these terms and conditions at any time, at its sole discretion, without prior notice. Any such updates will take effect immediately upon publication on the website. 
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Continued use of the website following any changes to these terms constitutes acceptance of those changes. 
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All intellectual property rights in this website—including its design, images, content, code, and any other material contained within it—belong solely to the company.
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No part of this website, including text, images, graphics, video, or audio, may be copied, reproduced, distributed, published, transmitted, displayed, or used in any way without prior written consent from the company. 
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Trademarks, including the brand name YOGi FUN, the logo, and any other distinctive marks that appear on the website, are the exclusive property of the company. Unauthorized use of any of these trademarks is strictly prohibited. 
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The website is intended for personal and non-commercial use only. Any commercial use of the website’s content—including copying, scraping, data mining, or reuse for profit—is strictly forbidden. 
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Users are not permitted to make any changes, adjustments, or derivative works from any material appearing on the website. 
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The company reserves the right to take legal action against any party that infringes upon its intellectual property rights, including seeking monetary damages and/or injunctions. 
Law and Jurisdiction
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The use of this website and all transactions carried out through it are subject solely to the laws of the State of Israel. 
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The sole and exclusive jurisdiction for any dispute and/or legal proceeding relating to this website and/or purchases made through it shall reside with the competent courts of Tel Aviv–Jaffa. 
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The company reserves the right to amend these terms and conditions at any time, at its sole discretion, without prior notice. Any such updates will take effect immediately upon publication on the website. 
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Continued use of the website following any changes to these terms constitutes acceptance of those changes. 
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Privacy Protection
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The company respects your privacy and is committed to protecting your personal information in accordance with applicable data protection laws. 
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Personal information refers to any information related to an identified or identifiable individual, including but not limited to name, email address, phone number, identification number, location data, or any factor relating to physical, physiological, genetic, mental, economic, cultural, or social identity. 
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Anonymous information is data that cannot be used to identify you and includes information collected passively about your activity on the website, such as usage data, when not linked to personal information. 
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Information you provide voluntarily may include personal details submitted during registration, correspondence with the company, or subscription to newsletters. 
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Technical data collected automatically may include IP addresses, browser type, cookies, referring/exit pages, platform type, timestamps, and click locations. This information is used to analyze trends, manage the website, monitor aggregate user activity, diagnose server issues, and collect broad demographic information. 
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Cookies and web beacons may be used to enable certain website functions, track clicks, analyze online activity, improve the site, deliver personalized services, prevent fraud, and facilitate marketing. Cookies may be temporary (deleted after browsing) or persistent (stored on your device for future visits). You may block cookies via your browser settings, though this may limit website functionality. 
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Information may be shared with third parties only as required by law, for fraud prevention, to protect national security, enforce the law, investigate crimes, protect individuals’ safety, or to facilitate the operation, maintenance, and improvement of the website. 
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The company may use trusted third-party service providers for storage, analytics, surveys, advertising, and content distribution. Aggregate, anonymized data may be shared for marketing or research purposes. 
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The company may transfer personal information internationally. By providing your information, you consent to its transfer, storage, and processing outside your country of residence. 
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Users have rights regarding their personal information, including: - 
Access to personal data processed about them. 
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Correction or update of inaccurate or incomplete data. 
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Deletion of personal data. 
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Restriction of processing. 
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Objection to processing for personal or marketing purposes. 
 
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To exercise these rights, contact: karin@yogi-fun.com with sufficient information to verify your identity. 
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Children under 18 must obtain parental or guardian consent to use the website. The company does not knowingly collect personal information from children under 18. 
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The company takes reasonable measures to protect the security and integrity of your data but cannot guarantee absolute security, particularly online. 
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By using the website, you consent to the collection and processing of personal information in accordance with this privacy policy. 
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The company may update this privacy policy at any time. Any significant changes will be communicated via a prominent notice on the website, and if applicable, by requesting your consent for information already provided. 
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For questions about privacy or data protection, contact the Data Protection Officer at karin@yogi-fun.com. 
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Privacy Policy
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Privacy Policy 
1.1 Yogi Fun ("the Company") respects your privacy. When you use our services, you trust us with your information. We understand that this is a great responsibility and invest significant effort to protect your information.
1.2 The purpose of this policy is to explain transparently the basis for processing any personal information collected from you through your browsing of the website at www.yogi-fun.com (“the Website”), how the information will be used, the disclosure of information provided by you to third parties, and the use of “cookies” or other files or tags on the website.
1.3 The Company is committed to protecting your personal information (as defined below) in accordance with applicable data protection laws. Please read this policy carefully, together with the Company’s Terms of Use, to understand our positions and practices regarding your personal information and how the Company will handle it.
1.4 The terms of this Privacy Policy are written in the masculine form for convenience only and are intended for all genders equally.
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User Approval of the Policy 
Your use of the Website, by registering, browsing, or accessing it, constitutes your confirmation that you have read this Privacy Policy and the Company’s procedures detailed herein, and that you agree that the Company may use your personal information (information about an individual), including processing (collection, use, disclosure, retention, or transfer) of information according to this policy.
Information held by the Company about you may be stored and processed using computer files and/or written documents.
If you provide the Company with any information about another individual, you must bring this Privacy Policy to that person’s attention.
You are not legally required to provide personal information, but without it, you may not be able to enjoy the Website. If you do not agree to the terms below, please refrain from using the Website.
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Types of Information Collected 
3.1 Definitions
Personal Information – any information regarding an individual’s private affairs and/or about an identified or identifiable person, directly or indirectly, such as full name, email address, phone number, ID number, location data, or other identifiers related to that person’s physical, physiological, genetic, mental, economic, cultural, or social identity.
Anonymous Information – information that does not allow the Company to contact or identify you and is not linked to identifying information. This includes passive data about your activity on the website (usage data) that is not connected to your personal information.
Details about the types of information collected appear in Sections 3.3 and 3.4 below.
3.2 You can choose not to provide certain information (for example, by changing your cookie settings—see Section 3.4.2). However, this may limit certain website features available to you.
3.3 Information Provided Voluntarily
Information you voluntarily provide to the Company while using the Website, such as:
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Personal information you enter when using the Website or subscribing to the Company’s mailing list (e.g., full name, email address, phone number, etc.). 
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Correspondence with the Company – the Company may retain such correspondence for customer service, management, and improvement of the Website. 
You may unsubscribe or request removal at any time by emailing info@yogi-fun.com.
3.4 Information Collected Through Technology
3.4.1 Log Files – For routine maintenance, traffic analysis, and website improvement, we use log files that collect information such as IP addresses, browser data, cookies, ISP, referring/exit pages, platform types, timestamps, and click data. This information is used for aggregated statistics and is not linked to personally identifiable information.
3.4.2 Cookies and Web Beacons –
We use cookies and similar files from external providers (e.g., Google, Facebook) and tags such as JavaScript. Interacting with external links (e.g., Facebook “Like” buttons) may allow such providers to collect data according to their privacy policies.
Cookies are small pieces of information stored on your computer. Some are temporary and deleted after browsing, while others (persistent cookies) remain and identify your device on future visits.
Cookies track, among other things, clicks and online activity, helping us improve the Website, prevent fraud, and personalize services.
You can block cookies via your browser settings, though this may limit access to parts of the Website. Most browsers include a “Help” function explaining how to prevent or delete cookies.
We may also use web beacons in the Website and emails to collect data, track Website usage, or confirm email engagement.
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Data Analytics and Internet Technologies 
The Company’s Website uses online analytics tools for monitoring, marketing, and advertising (e.g., Google Analytics). These tools access only anonymous data, not personal information.
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Clickstream Data 
During web browsing, a trail of electronic information (“Clickstream Data”) remains on each site visited. This may include browser type, referring URL, and in some cases, your email address. We use this data only to improve and personalize the Website.
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Use and Sharing of Information 
6.1 The Company uses your personal information only for the purpose for which it was voluntarily provided (e.g., joining the mailing list). It may also be used for analytics, legal compliance, or investigating complaints or fraud.
6.2 We may disclose information when required by law or in good faith to protect national security, enforce the law, prevent fraud, or protect personal safety. The Company may also share information as necessary for website operation and maintenance.
6.3 We may share information with service providers and subcontractors (in Israel and abroad) as needed for providing and improving services. Data may also be stored in cloud servers outside Israel. These third parties are bound by confidentiality and cannot use the information for their own purposes.
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Mergers and Acquisitions 
The Company may assign or transfer its rights and obligations, including your information, in the event of a sale or merger, provided the acquiring party assumes this Privacy Policy.
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Security and Data Retention 
8.1 The Company takes reasonable industry-standard measures to protect your personal data. In the event of a security breach, we will act in accordance with applicable law and notify you as required.
8.2 Although no system is entirely secure, we make every reasonable effort to protect information in accordance with this policy and applicable regulations.
8.3 Access to personal information is limited to personnel who need it for specific purposes (e.g., customer service). These individuals are bound by confidentiality agreements.
8.4 For any questions regarding data security, contact us at the email below or via the “Contact Us” page.
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Data Transfer Outside Israel 
Your information may be stored, processed, and transferred to databases outside of Israel, including countries that do not have the same data protection laws. In such cases, the Company will ensure an adequate level of protection and will require third parties to maintain confidentiality and security of your information.
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User Rights 
You may contact the Company to review, correct, or delete your personal information stored in the Company’s systems. Any request must be made in writing to info@yogi-fun.com.
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Minors 
The Website is not intended for use by minors under the age of 18. The Company does not knowingly collect information from minors. If you believe that a minor has provided information to the Company, please contact us to delete it.
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Third-Party Links 
The Website may contain links to third-party websites. The Company is not responsible for the content, security, or privacy practices of these websites. Accessing external sites is at your own risk and subject to those sites’ privacy policies.
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Direct Mailing and Advertising 
By providing your personal details, you agree that the Company may send you updates, offers, or other content via email, SMS, or other methods. You may withdraw consent at any time by clicking “unsubscribe” in any message or by emailing info@yogi-fun.com.
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Data Retention Period 
The Company will retain your personal information for as long as necessary for the purposes described in this policy, unless a longer period is required by law or to defend legal claims.
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Changes to the Privacy Policy 
The Company reserves the right to change this Privacy Policy at any time. Updates will be posted on the Website, and the latest revision date will appear at the top of the page. Continued use of the Website after any change constitutes your acceptance of the updated policy.
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Contact Information 
For any questions, requests, or complaints regarding this Privacy Policy or the handling of your information, please contact us via:
Email: info@yogi-fun.com
Website: www.yogi-fun.com
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